ServiceNow developer training in BTM Layout
Introduction to ServiceNow: Explore the core features and components of the ServiceNow platform, including ServiceNow applications, modules, tables, and records.
ServiceNow Development: Learn how to develop custom applications and modules using ServiceNow's low-code/no-code development environment, allowing you to tailor the platform to meet your organization's specific needs.
Workflow Automation: Master the art of workflow automation using ServiceNow's powerful workflow engine, enabling you to automate repetitive tasks, streamline processes, and improve operational efficiency.
Service Catalog Management: Discover how to design and manage service catalogs in ServiceNow, allowing users to request and fulfill services seamlessly through a user-friendly interface.
Incident and Problem Management: Gain hands-on experience in incident and problem management using ServiceNow's IT Service Management (ITSM) module, ensuring timely resolution of issues and minimizing service disruptions.
Integration and Reporting: Learn how to integrate ServiceNow with other systems and applications using RESTful APIs, web services, and integration connectors, as well as how to create custom reports and dashboards to track key performance indicators (KPIs) and metrics.